FAQ's

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About Us

Unlike traditional jewelers, we provide detailed shipping options, Security features, advanced payment options, clear return policy and FAQ, phone support and e-mail support with jewelry experts.

Yes, we have Gemologists on staff.

Our website provides various means of instant communication to our customers. You can click 'CONTACT US' link available on our website and Contact Us page will appear.

Orders

Yes, You can.

You can contact our customer services team, and they will guide you with the next steps.

Yes, we are required by law to charge state and local taxes (based on each state's policy) for orders shipped to states where we conduct business. You will be shown your estimated sales tax (if applicable) during the checkout process, prior to submitting your order.

You can contact our customer services team.

You can contact our customer services team.

Shipping & Refund

At this time, we do not ship internationally.

Yes, all items are available for in-store pick-up.

Yes, you can check the status of your order online anytime by logging into your account on the website.

You can check it on our website during the checkout process.

Yes

Refund Policy is available on our website.

Payments

In case your order gets canceled for some reason from our end, we will send you a prior notification at your registered email specifying the same. However, in case you do not receive timely refunds on the canceled orders, reach us at our customer service, and we will be happy to help

Privacy and Security

Yes, we use secure encryption for all transactions and all sensitive data is encrypted using 256-bit Secure Socket Layers (SSL).

We respect our customer's privacy and data confidentiality and do not share your details with third-party vendors or authorities.

Others

We make every effort to ensure accurate pricing of all jewelry items on our website, but variations may occur in pricing based on size, modifications, metal selection, and other design considerations. We reserve the right to modify prices at any time, without any written notice or other notification.

You may visit our store and preview any jewelry you like on our website.

January – Garnet
February – Amethyst
March – Aquamarine
April – Diamond
May – Emerald
June – Pearl / Alexandrite
July – Ruby
August – Peridot
September – Sapphire
October – Opal
November – Topaz
December – Turquoise

Jewelry requires proper care and treatment for its longevity so that it can even be handed down as heirlooms to future generations without losing its shine and sparkle. Regular cleaning of Jewelry is essential to maintain the shine and brilliance of jewelry's gemstones and metal. On wearing jewelry, it gets dirty as you use various skin and body care solutions such as soaps, and lotions, and even it becomes oily from your skin's natural oils. Even when you are not wearing them, they collect dust. You can clean your jewelry at home on your own by using soft brush, water and soap or by using readymade jewelry cleaners. You can also take services of a professional jeweler to keep jewelry clean. Jewelry should be stored individually in a soft cloth pouch or plastic zip-lock bags to ensure that a piece of jewelry or gemstone should not scratch other jewelry or gemstones. You should not wear jewelry while doing heavy work, housework or gardening as it can be scratched. You should avoid the situation where your jewelry comes in contact with chlorine bleach, hair spray or other chemicals because they can severely discolor and damage your jewelry as well as their settings. To learn more, click on Jewelry Care.

Wearing a ring on a particular finger represents some of the attributes of your personality. Here you can find what does wearing a ring on particular finger means:

  • Thumb Ring is Poseiden (Individuality, Independence)
  • Index finger Ring is zeus (Dominance, Power, Energy)
  • Middle Finger Ring is Dionysus (Irreverence, Rebellion, Decadence)
  • Ring finger is Aphrodite (Love, Romance, Connection)
  • Pinky Ring is Ares (Conflict, Assertiveness, Competitiveness)
  • No Rings is Hermes (Friendliness, Helpfulness, Adventure)

For any additional questions, please email us, and we will get back to you as soon as possible.