Andrews Jewelers Lifetime Warranty™
No other diamond can come close to the brilliance, beauty, and service that you'll receive with an Andrew's Jewelers diamond, diamond jewelry, or custom-made jewelry. We'll help keep your jewelry in beautiful condition and safe from damage or loss with the Andrews Jewelers Lifetime Warranty™ so you can enjoy it's beauty for many years to come. Take a few moments to review how Andrews Jewelers will cover your diamond and what you'll need to do in order to keep your warranty valid.
What's covered?
- Free lifetime sizing
- Free lifetime stone checking and tightening
- Free lifetime polishing and re-finishing
- Free lifetime diamond upgrade
- Free lifetime rhodium plating for white gold
- Free lifetime appraisal service
- Free lifetime stone loss from setting
What's not covered?
- Re-shanking due to normal wear and tear
- Prong replacement or re-tipping due to normal wear and tear
- Stone loss replacement due to damage of the jewelry
- Stone breakage due to damage to the stone
- Head replacement due to normal wear and tear
- Setting or mounting replacement due to normal wear
What am I responsible for?
You are not required to bring your diamond in for inspection every 6 months in order to keep your warranty valid. However, you are required to bring your diamond in every 5 years for a complete inspection and certification by our staff jeweler. This may require leaving it for one day if the shop is busy but in most cases the inspection can be done while you wait. If the jeweler clears your diamond for re-certification then your warranty is valid until your next 5-year inspection. In some cases, the jeweler may suggest having prongs re-tipped, a head replaced, or diamonds tightened before re-certification. Upon his suggestion, the work must be completed in order to keep your Andrews Jewelers Lifetime Warranty™ valid. The diamond owner will pay for required maintenance that is not covered under the warranty.
Although you are not required to bring your diamond in for inspection more than once every 5 years, you are encouraged and welcome to bring your diamond in as often as you like for routine cleaning and checking at no charge.
